OFFICIAL DOCUMENT

Pajaktoto Privacy Policy — Your Personal Data Protection

At pajaktoto, we take every piece of information you entrust to us seriously. This privacy policy transparently explains how we collect, use, store, and protect our members' personal data in Malaysia — in line with the latest security standards.

Effective: 1 January 2026 | Updated: January 2026
Note: This Privacy Policy applies to all users of the pajaktoto.xyz platform from 1 January 2026. Any material changes will be communicated to members at least 7 days before taking effect.

01 Introduction

Pajaktoto is committed to protecting the privacy of every individual who uses our platform. This Privacy Policy is designed to ensure you have a clear understanding of the types of information we collect, how it is used, and the rights you hold as a member.

As an online entertainment platform operating for users in Malaysia, we comply with the requirements of the Personal Data Protection Act 2010 (PDPA) and industry best practices for handling personal data. Every action we take in relation to your data is grounded in the principles of transparency, security, and legitimate purpose.

By registering or using the pajaktoto platform, you agree to the terms of this privacy policy. If you do not agree, please discontinue use of the platform and contact us to request deletion of your data.

Our Commitment: pajaktoto never sells, rents, or trades your personal data to any third party for marketing purposes without your explicit consent.

02 Data We Collect

We collect information solely to provide you with a safe, transparent, and quality service. Below are the categories of data collected and their purposes:

Data Category Example Information Primary Purpose
Identification Information Full name, identity card number, date of birth Identity verification (KYC), fraud prevention
Contact Information Email address, phone number Communications, account notifications, customer support
Financial Information Bank account number, transaction records Deposit and withdrawal processing
Technical Data IP address, device type, web browser Login security, fraud detection
Game Data Betting history, wins, playing habits Responsible gaming, service improvement
Cookie Data Website preferences, login sessions Enhanced user experience

We only collect data that is strictly necessary for the stated purposes. No sensitive data such as medical information or religious beliefs is collected unless there is a specific legal requirement to do so.

Important: You are responsible for ensuring all information provided is accurate and up to date. Inaccurate information may affect your verification process and fund withdrawals.

03 How We Use Your Data

Every piece of data we collect is used on the basis of a legitimate and transparent purpose. We do not use your data for any purpose other than those stated below:

  • Creating and managing your member account, including the full registration and identity verification (KYC) process.
  • Processing financial transactions including deposits via DuitNow, Touch 'n Go eWallet, Maybank2u, CIMB Clicks, Public Bank, and RHB securely and accurately.
  • Providing responsive customer support and resolving any technical or financial issues you encounter.
  • Sending you important account-related notifications, selected promotions, and relevant service updates.
  • Monitoring platform activity to detect and prevent fraud, money laundering, and unauthorised use of the platform.
  • Complying with legal and regulatory obligations applicable to the operation of an online gambling platform.
  • Improving game quality, user interface, and the overall experience of using the pajaktoto platform.
  • Supporting responsible gaming programs by monitoring gameplay patterns and providing assistance to members who may need support.
Your data will not be used to make automated decisions that affect your legal rights without appropriate human oversight. You may contact us at any time to dispute any decision made based on your data.

04 Data Sharing & Disclosure

Pajaktoto does not share your personal information with external parties except in the following limited and legally permissible circumstances:

  • Payment Service Providers: Required transaction information is shared with licensed payment processors solely for the purpose of completing your deposits and fund withdrawals.
  • Legal Requirement: We may disclose your data to legal or regulatory authorities if required to do so by a court order, warrant, or valid regulatory requirement.
  • Fraud Prevention: Certain information may be shared with authorised third-party identity verification providers for KYC purposes and fraud activity detection.
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your data may be transferred to the new entity, which will uphold the same data protection commitments.
  • Security & Protection: Certain information may be shared if we believe it is necessary to protect the rights, property, or safety of pajaktoto, our members, or the public.

All third parties working with us are bound by strict confidentiality agreements and must handle your data in accordance with the data protection standards we have set.

05 Data Security

Protecting your data is our highest priority. pajaktoto invests in industry-grade security infrastructure to ensure your information remains safe at all times, whether in transit or stored within our systems.

  • 256-bit SSL encryption protects all data transmitted between your web browser and pajaktoto's servers, making it unreadable to unauthorised parties.
  • Stored data is protected with database-level encryption using the globally recognised AES-256 standard.
  • Our 24/7 security monitoring system detects and responds to any unauthorized access attempts in real time.
  • Access to sensitive member data is restricted to staff who genuinely require it, with all access logged and audited on a regular basis.
  • Two-factor authentication (2FA) is available for all member accounts and is strongly recommended to be enabled for an added layer of protection.
  • Penetration testing and security audits are conducted regularly by independent parties to ensure there are no vulnerabilities in our systems.
In the Event of a Data Breach: pajaktoto will notify you within 72 hours of becoming aware of any data breach that may affect your rights and freedoms, along with the steps being taken to address it.

06 Cookies & Tracking Technologies

Pajaktoto uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website. They help us recognise you on future visits and tailor your experience to your preferences.

Essential Cookies

Required for core platform functions such as login sessions and security. Cannot be disabled.

Analytics Cookies

Helping us understand how users interact with the platform for continuous improvement.

Preference Cookies

Saving your settings such as preferred language and display configuration for your convenience on future visits.

Security Cookies

Used to detect suspicious activity, prevent fraud, and protect your account.

You can manage or delete cookies through your web browser settings at any time. However, disabling essential cookies may affect the functionality and security of the platform. Continued use of the pajaktoto platform after being notified of these cookies is considered your consent.

07 Your Rights as a Data Subject

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding the personal data we hold:

Right of Access

You have the right to request a copy of all personal data we hold about you in a readable format.

Right to Rectification

If any of your data is inaccurate or outdated, you have the right to request immediate correction.

Right to Erasure

You may request deletion of your data, subject to applicable legal retention obligations.

Right to Object

You have the right to object to the processing of your data for direct marketing purposes at any time.

Right to Data Portability

You may request your data in a structured format that can be transferred to another service provider.

Right to Restrict Processing

In certain circumstances, you may request that we restrict how we process your data while a review is being carried out.

To exercise any of the rights above, contact our privacy team via support email or live chat within the platform. We will process your request within 30 business days.

08 Data Retention Period

Pajaktoto retains your personal data for as long as necessary to fulfil the purposes stated in this policy or as required by applicable law. The following is a general guide to our retention periods:

  • Active Account Data: Retained for as long as your account remains active and updated periodically in accordance with KYC requirements.
  • Financial Transaction Records: Retained for a minimum of 7 years in accordance with Malaysia's financial and tax legal requirements.
  • Security Logs: Retained for 2 years for security investigation and fraud prevention purposes.
  • Support Communication Data: Retained for 3 years for reference and complaint resolution purposes.
  • After Account Closure: Basic data is retained for the period required by law before being permanently deleted from our systems.
Once the required retention period has elapsed, your data will be securely deleted using methods that ensure it cannot be recovered.

09 Changes to This Privacy Policy

Pajaktoto reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. All changes will take effect after appropriate notice has been given.

When material changes are made to this policy, we will:

  • Sending a notification to the email address registered to your account at least 7 days before changes take effect.
  • Displaying a clear notice on the pajaktoto platform's home page regarding changes that are taking effect.
  • Updating the "Last Updated" date at the top of this document.
  • Maintaining an archive of previous versions of the Privacy Policy, available to members upon request.

Continued use of the platform after the effective date of any changes constitutes your acceptance of the latest version of this Privacy Policy.

10 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, our privacy team is ready to assist:

  • Live Chat: Available 24/7 directly within the pajaktoto platform — the fastest way to get an instant answer.
  • Email: [email protected] — we aim to respond within 24 hours on business days.
  • Operating Hours: Live support is available 24 hours a day, 7 days a week, including public holidays.

For official requests relating to personal data rights, please state "Data Privacy Request" in your message subject along with your account number and full details of your request. This will help expedite the handling of your case.


Why Your Privacy Is Safe With Us

Six pillars of data protection that form the foundation of trust for millions of pajaktoto members across Malaysia.

256-bit SSL Encryption

All data transmitted between your device and our servers is protected by bank-level encryption. No one can intercept or read your information in transit.

Malaysia PDPA Compliance

Our operations fully comply with the Personal Data Protection Act 2010 (PDPA). Your rights as a data subject are recognised and respected at every stage of processing.

No Data Selling

Your personal data has never been and will never be sold, rented, or traded to advertisers or third parties for commercial purposes without your consent.

Strict Access Control

Only authorised staff with a legitimate business need may access member data. All access is logged, monitored, and audited regularly to ensure there is no misuse.

Rapid Breach Notification

In the event of any security incident affecting your data, we are committed to notifying you within 72 hours along with full details and remediation steps.

Secure Data Deletion

When data is no longer needed, it is deleted using methods that ensure the information cannot be recovered — not merely hidden from view.

Ready to Play With Confidence?

Your privacy and data security are the foundation of trust at pajaktoto. Register your account today and enjoy safe, transparent, and responsible online entertainment with us.

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